Returns & Refunds Policy
Returns Eligibility
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Items must be returned within 7 days of purchase.
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Products must be unused, unopened, and in original packaging.
How to Initiate a Return
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Email us at info@lushluxebeauty.com with your order details.
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Ship the item back using a trackable shipping service.
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Once we receive and inspect the product, we will process your refund or exchange.
Refund Processing
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Refunds will be issued to the original payment method within 7 business days after approval.
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Shipping fees are non-refundable.
Damaged or Incorrect Items
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If you receive a damaged or incorrect item, contact us within 7 days for a replacement or refund.
Non-Returnable Items
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For hygiene reasons, we cannot accept returns on used skincare, makeup, or personal care products.