Returns & Refunds Policy
Returns Eligibility
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Items must be returned within 7 days of purchase. 
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Products must be unused, unopened, and in original packaging. 
How to Initiate a Return
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Email us at info@lushluxebeauty.com with your order details. 
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Ship the item back using a trackable shipping service. 
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Once we receive and inspect the product, we will process your refund or exchange. 
Refund Processing
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Refunds will be issued to the original payment method within 7 business days after approval. 
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Shipping fees are non-refundable. 
Damaged or Incorrect Items
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If you receive a damaged or incorrect item, contact us within 7 days for a replacement or refund. 
Non-Returnable Items
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For hygiene reasons, we cannot accept returns on used skincare, makeup, or personal care products. 
