Frequently Asked Questions (FAQs)

1. What is Lush Luxe Beauty?

Lush Luxe Beauty is a destination for eco-conscious beauty products. We offer a curated selection of sustainable and ethically sourced beauty brands that nourish your skin while protecting the planet.

2. Where do you ship?

We currently ship within [your country] and offer international shipping to select locations. Please check our Shipping Policy for more details.

3. How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes X–Y business days, while express options may be available for faster delivery.

4. Are your products cruelty-free?

Yes! We only partner with brands that uphold cruelty-free practices. Many of our products are also vegan and free from harmful chemicals.

5. Can I return or exchange a product?

Yes, we accept returns within 7 days of purchase if the product is unused and in its original packaging. Please see our Returns Policy for details.

6. How do I track my order?

Once your order has shipped, you’ll receive a tracking number via email. You can use this to track your package in real time.

7. Are your packaging materials sustainable?

Yes! We strive to use recyclable, biodegradable, or reusable packaging to minimize environmental impact.

8. How can I contact customer support?

You can reach us via email at info@lushluxebeauty.com or through the contact form on our website.