Lush Luxe Cosmetics is a premium beauty brand offering high-quality makeup, skincare, and beauty products. Our mission is to enhance your natural beauty with luxurious, cruelty-free, and eco-friendly options.
Are your products cruelty-free?
Yes, all our products are 100% cruelty-free and never tested on animals. We are committed to ethical beauty.
Do you offer vegan products?
Yes, we offer a wide range of vegan products. Please check the product description to ensure it is marked as vegan.
What are your shipping options?
We offer standard, expedited, and international shipping. Shipping costs and delivery times vary depending on your location. Orders are processed within 1-2 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping fees apply, and delivery times depend on your location.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, please contact our customer service team at [email address] for assistance.
How do I initiate a return or exchange?
To initiate a return or exchange, email our customer service team at [email address] with your order number and details about the product you’d like to return or exchange.
Are your products safe for sensitive skin?
Our products are formulated with high-quality ingredients designed to be gentle on the skin. However, we recommend conducting a patch test before using any product if you have sensitive skin.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placing them. Please contact our customer service team immediately if you need assistance.
Do you offer discounts or promotions?
Yes, we often run promotions and offer exclusive discounts to our subscribers. Sign up for our newsletter to stay updated on the latest deals.
How can I contact customer support?
You can contact our customer support team at [email address] or call us at [phone number] during business hours.